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Top Questions
1. When will I receive my product to be delivered by e-mail?
2. When will I receive my product to be delivered by postal mail or parcel service?
3. What exactly will I receive if the product is delivered by e-mail?
4. When will I receive my product?
5. When will I receive my Backup CD?
6. Can I track my shipment?
Can I track my shipment?
If the order confirmation indicates that your product will be delivered by mail or parcel service by element 5, we will keep you informed about the delivery status of your order. You will receive e-mail notification as soon as the delivery order has been forwarded to our fulfillment center and the order is on its way to you.

In the case of products shipped by UPS, you can track your order on the UPS website using the tracking number e-mailed to you in the delivery confirmation.

Your tracking number is also listed in the order overview in "My Account".

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