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Top Questions
1. When will I receive my product to be delivered by e-mail?
2. When will I receive my product to be delivered by postal mail or parcel service?
3. When will I receive my Backup CD?
When will I receive my product to be delivered by e-mail?
Product delivery depends on the payment type you selected and on who is delivering your order:

You paid by credit/debit card, transferred your payment online during the order process, or used a purchase order:

  • If your order is delivered by element 5, you will receive the product immediately with your order confirmation.
  • In case of direct delivery from the software publisher, you will receive the product within 48 hours of your order confirmation.

If you have selected a different payment type, the delivery will be initiated as described above as soon as we receive your payment. You will receive an e-mail confirmation when your payment is received.

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