Customer Care Center  powered by    Language:  English Deutsch Français Español Português Italiano Nederlands Svenska Norsk Dansk suomi Polski Čeština Magyar Türkçe ελληνικά Русский 日本語 简体中文 繁體中文 한국어   You are here: FAQ > Support for Software Passport   Top Questions 1. I completed my order, but the product is not activated. 2. Although I received an order confirmation by e-mail, I am still receiving the message that I need to purchase the product. How can I activate the product I have already purchased? 3. None of the questions and answers above solved my problem. What can I do? Support for Software Passport I completed my order, but the product is not activated. Although I received an order confirmation by e-mail, I am still receiving the message that I need to purchase the product. How can I activate the product I have already purchased? None of the questions and answers above solved my problem. What can I do?